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Fire engine and ambulance responding at night on a rain-wet city street
Operational intelligence for fire, ambulance & police

The intelligence platform for emergency services.

Decide better. Move faster. Stay independent.

12+ yearsin service
25M+incidents handled
10,000+devices in daily use

In daily service with fire, ambulance, police, aviation, sea rescue and industry

Veiligheidsregio Amsterdam-Amstelland Veiligheidsregio Rotterdam-Rijnmond Veiligheidsregio Utrecht RAVU, Regionale Ambulancevoorziening Utrecht Veiligheidsregio Twente Amsterdam Airport Schiphol Koninklijke Nederlandse Redding Maatschappij Ambulancezorg Rotterdam-Rijnmond Tata Steel
99.99%+uptime
10/10Nielsen usability heuristics
96%measured user satisfaction
Our first value: wellbeing

Taking care of those who take care of others.

Wellbeing is the first of our three core values, and it decides what we build. We design features together with the services that use them, our developers regularly ride along on live shifts, and we push back on anything that adds to a responder's load. Every screen is held to one question: does it make their work lighter?

  • Built on the scene. Features are shaped together with the crews that use them, and our developers see them at work on live shifts, not only in a demo.
  • Clear under pressure. We keep cognitive load to a minimum with familiar, best-in-class interface patterns, refined with leading interface designers from the global tech industry, so our apps need practically no training and stay intuitive when the pressure peaks.
  • The answer before the question. On-device AI looks up the information a responder is about to need and presents it in bite-sized pieces before they ask: fast, and without the data leaving the device.
  • Native and dependable. Built natively for iPhone, iPad and CarPlay for the stability and speed a crew can count on, with navigation that keeps routing when the network drops.
Customer storyPeter Tunier, Medical Duty Officer at VGGMon what LIVEOP changes when the pressure is on How our values shape LIVEOP
Two fire officers at a scene at dusk, one checking a phone while the other speaks into a radio, with a fire engine behind them
LIVEOP intelligence on iPhone: available hospital beds in the city, with two items flagged for attention
Intelligence

Intelligence you can govern.
Decisions you own.

Connect the systems and sources you already run. LIVEOP turns it into one decision-ready picture. No black box, your data remains under your governance. The system surfaces what matters; the call stays with your people.

One decision-ready picture: every source, resolved into a single live view
Governable and transparent: every input is traceable, every output auditable
Cuts the noise, not the control: LIVEOP surfaces, your people decide
Built for Apple

Mission-critical systems
are engineered as one.

In aviation and spaceflight, hardware, software and human operation are designed and validated together. We bring the same systems discipline to emergency response. That is why LIVEOP chose Apple for the field: a controlled device and operating-system stack that lets us build natively and validate the application, operating system and hardware as one complete configuration.

Beyond the field, the same operational picture runs in the browser across the office, action center and control room. One platform, engineered for field reliability and broad compatibility.

LIVEOP on iPhone and iPad showing the same live incident, and LIVENAV on a vehicle display through Apple CarPlay
Native by design

Responder applications are built directly for iOS and iPadOS. Native access to device performance, graphics and security reduces technical layers and gives LIVEOP tighter control over how the software behaves in the field.

Validated as one system

Before release, we test LIVEOP with the device, operating system and security configuration used by crews. The complete field setup is known and verified before it enters an operation.

Ready across the fleet

Devices can be enrolled, secured, configured and updated centrally. New hardware reaches crews ready for use, while fleet-wide changes roll out without handling every device individually.

Usability, independently proven

The interface combines familiar Apple interaction patterns with workflows designed for emergency response. Independently scored 10/10 against the nearest alternative, LIVEOP requires near-zero training.

CarPlay without extra hardware

LIVENAV puts emergency guidance on the vehicle's existing display through native CarPlay, removing the need for a separate navigation unit or additional screen.

Browser access, without desktop overhead

No LIVEOP desktop software to install or maintain locally. Users open the platform in a supported browser and work from the same current incidents, information and permissions as the field.

Configure

Make LIVEOP reflect
the operation.

Your team configures roles, resources, security, connections and applications directly in the platform. LIVEOP fits the way your service works while remaining standardized, supported and continuously upgradeable.

People and resources

Manage users, vehicles, units, profiles and operational roles directly from the Admin Center.

Security and access

Configure permissions, identity, single sign-on and security policies around the responsibilities of each role.

Data and connections

Connect operational sources and control which information becomes available to each team and application.

Grow by application

Start with the application that addresses the greatest need. Add more as the operation advances, without replacing the platform or disrupting what is already in use.

Stay independent

Independent by design.

You own the platform, your data, and the way out.

In public safety, dependence on a vendor is an operational risk. We treated it as one. Independence is not a concession we make at renewal, it is how the platform is built.

Open standards, no walled gardensData comes in and goes out in open standards and open formats. Systems we did not build can read it, including the ones that would replace us.
Your data, always yoursIt stays in your jurisdiction and it stays yours. When you need it elsewhere, it leaves in open formats.
Run it yourselfUsers, vehicles, profiles, security, connections: all of it in your hands from the Admin Center. No vendor on the critical path, no ticket between you and your own configuration.
Continuous upgrades, never a migrationNew capability arrives continuously and without disruptive migrations. There is no version to catch up to and no migration project waiting for you.
Customer story
“That information is crucial for me. It allows me to form an accurate picture of the situation and make my first decision right away.”
Peter TunierMedical Duty Officer, VGGM

From the alert on the responder's watch to the route on CarPlay and one shared picture on scene: see how the safety regions of Zuid-Limburg and Gelderland-Midden respond faster and safer with LIVEOP.

Trust

Built secure. Certified to prove it.

Privacy and security are designed in from the start, never bolted on. Your data stays in your region, under your control.

ISO 27001Information security ISO 27017Cloud security ISO 9001Quality management NEN 7510Healthcare data security NIS2 Supply ChainCyber resilience

Built to meet GDPR obligations from the start, with privacy by design throughout.

Why LIVEOP

A stronger response,
engineered into every layer.

Native performance, open architecture, proven usability, governable AI and independently certified security. Every part of LIVEOP helps emergency services act faster, decide with confidence and stay in control.

LIVECOMMAND on a desktop display, with LIVEOP Response and LIVENAV on two iPads
Native by design

Responder applications are built specifically for iPhone, iPad and CarPlay, taking full advantage of the device, operating system and vehicle display.

Open at both ends

Open standards connect the systems you already run. Open formats keep your data portable, accessible and yours.

Proven usable under pressure

Independently scored 10/10 for usability against the nearest alternative, with near-zero training required.

AI under human command

Applied where it improves the response. Transparent, traceable and auditable, with your people making the decision and retaining accountability.

Assurance you can verify

Certified to ISO 27001, ISO 27017, ISO 9001, NEN 7510, with NIS2 Supply Chain certification. Built to meet GDPR obligations from the start.

Opportunity-driven innovation

We build the moment we see an opportunity. That keeps us ahead, and gets new capability to your people while others are still writing the specification.

Ready when it matters.

See LIVEOP on your own operation. Plan a walkthrough, or talk it through with our team.