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Fire engine and ambulance responding at night on a rain-wet city street
Operational intelligence for fire, ambulance & police

The intelligence platform for emergency services.

Decide better. Move faster. Stay independent.

12+ yearsin service
25M+incidents handled
10,000+devices in daily use

In daily service with fire, ambulance, police, aviation, sea rescue and industry

Veiligheidsregio Amsterdam-Amstelland Veiligheidsregio Rotterdam-Rijnmond Veiligheidsregio Utrecht RAVU, Regionale Ambulancevoorziening Utrecht Veiligheidsregio Twente Amsterdam Airport Schiphol Koninklijke Nederlandse Redding Maatschappij Ambulancezorg Rotterdam-Rijnmond Tata Steel
99.99%+uptime
10/10Nielsen usability heuristics
96%measured user satisfaction
What LIVEOP is

A ready-to-use platform for the modern emergency service.

One platform, with applications that connect the critical processes of fire, ambulance and police: responding to an incident, scaling up when it escalates, coordinating behind it and preparing for the next one. Ready to use from day one, connected to the systems you already run.

LIVEOP
One shared foundation

Every application works on the same live information, so what you plan and prepare is already there when it counts.

In the moment

On scene, in the vehicle and in the control room.

When it escalates

When every minute counts twice.

Behind the scenes

The engines that decide, connect and plan.

One picture for every agency

Fire, ambulance and police work on the same information, and each organisation decides what it shares, down to the discipline and the incident.

In use from the first shift

Familiar, native apps that need practically no training, scored higher than the nearest alternative on all ten Nielsen usability heuristics.

Alongside what you already run

LIVEOP connects to your control-room system and your own sources through open standards. Start with one application and add the next when you are ready.

LIVEOP intelligence on iPhone: available hospital beds in the city, with two items flagged for attention
Intelligence

Intelligence you can govern.
Decisions you own.

Connect the systems and sources you already run. LIVEOP turns it into one decision-ready picture. No black box, your data remains under your governance. The system surfaces what matters; the call stays with your people.

One decision-ready picture: every source, resolved into a single live view
Governable and transparent: every source is visible, and the call stays with your people
Cuts the noise: LIVEOP surfaces what matters, your people decide
Built for Apple

Mission-critical systems
are engineered as one.

In aviation and spaceflight, hardware, software and human operation are designed and validated together. We bring the same systems discipline to emergency response. That is why LIVEOP chose Apple for the field: a controlled device and operating-system stack that lets us build natively and validate the application, operating system and hardware as one complete configuration.

Beyond the field, the same operational picture runs in the browser across the office, action center and control room. One platform, engineered for field reliability and broad compatibility.

LIVEOP on iPhone and iPad showing the same live incident, and LIVENAV on a vehicle display through Apple CarPlay
Native by design

Responder applications are built directly for iOS and iPadOS. Native access to device performance, graphics and security reduces technical layers and gives LIVEOP tighter control over how the software behaves in the field.

Validated as one system

Before release, we test LIVEOP with the device, operating system and security configuration used by crews. The complete field setup is known and verified before it enters an operation.

Ready across the fleet

Devices can be enrolled, secured, configured and updated centrally. New hardware reaches crews ready for use, while fleet-wide changes roll out without handling every device individually.

Usability, independently proven

The interface combines familiar Apple interaction patterns with workflows designed for emergency response. Independently scored 10/10 against the nearest alternative, LIVEOP requires near-zero training.

CarPlay without extra hardware

LIVENAV puts emergency guidance on the vehicle's existing display through native CarPlay, removing the need for a separate navigation unit or additional screen.

Browser access, without desktop overhead

No LIVEOP desktop software to install or maintain locally. Users open the platform in a supported browser and work from the same current incidents, information and permissions as the field.

Configure

Make LIVEOP reflect
the operation.

Your team configures roles, resources, security, connections and applications directly in the platform. LIVEOP fits the way your service works while remaining standardized, supported and continuously upgradeable.

People and resources

Manage users, vehicles, units, profiles and operational roles directly from the Admin Center.

Security and access

Configure permissions, identity, single sign-on and security policies around the responsibilities of each role.

Data and connections

Connect operational sources and control which information becomes available to each team and application.

Grow by application

Start with the application that addresses the greatest need. Add more as the operation advances, without replacing the platform or disrupting what is already in use.

Stay independent

Independent by design.

You own the platform, your data, and the way out.

In public safety, dependence on a vendor is an operational risk. We treated it as one. Independence is not a concession we make at renewal, it is how the platform is built.

Open standards, no walled gardensData comes in and goes out in open standards and open formats. Systems we did not build can read it, including the ones that would replace us.
Your data, always yoursIt stays in your jurisdiction and it stays yours. When you need it elsewhere, it leaves in open formats.
Run it yourselfUsers, vehicles, profiles, security, connections: all of it in your hands from the Admin Center. No vendor on the critical path, no ticket between you and your own configuration.
Continuous upgrades, never a migrationNew capability arrives continuously and without disruptive migrations. There is no version to catch up to and no migration project waiting for you.
Customer story
“That information is crucial for me. It allows me to form an accurate picture of the situation and make my first decision right away.”
Peter TunierMedical Duty Officer, VGGM

From the alert on the responder's watch to the route on CarPlay and one shared picture on scene: see how the safety regions of Zuid-Limburg and Gelderland-Midden respond faster and safer with LIVEOP.

Our first value: wellbeing

Taking care of those who take care of others.

Wellbeing is the first of our three core values. Every screen we build is held to one question: does it make a responder's work lighter?

  • Built on the scene. Shaped with the crews that use it, and seen at work by our developers on live shifts.
  • Clear under pressure. Familiar, best-in-class interfaces that need practically no training.
  • The answer before the question. On-device AI prepares what a responder needs before they ask.
How our values shape LIVEOP
Two fire officers at a scene at dusk, one checking a phone while the other speaks into a radio, with a fire engine behind them
Trust

Built secure. Certified to prove it.

Privacy and security are designed in from the start, never bolted on. Your data stays in your region, under your control.

ISO 27001Information security ISO 27017Cloud security ISO 9001Quality management NEN 7510Healthcare data security NIS2 Supply ChainCyber resilience

Built to meet GDPR obligations from the start, with privacy by design throughout.

Ready when it matters.

See LIVEOP on your own operation. Plan a walkthrough, or talk it through with our team.